Built for entertainment venues

Never miss
another booking.

AI call handling for entertainment venues. Whether you run a bowling alley, golf or mini-golf, trampoline park, arcade, laser tag, bar, restaurant or family entertainment centre, it answers every call, books it, and sends it straight to your team, 24/7.

3:14
Booking confirmed
Fri 8:00pm · Party of 6
SMS confirmation sent
Added to your calendar
Powered by Novalty AI
3:14
Novalty AI
On a call, taking a booking
0:07
0+
languages and accents
0/7
always answering
0 rings
average pickup
Zero
missed calls

Every missed call is money you'll never see.

Three quick questions. See what Novalty would recover for your venue.

Revenue impact
See what missed calls are costing you.
Calls per day12
Average booking value£120
% you miss today35%
Bookings Novalty recovers a month
68
Revenue recovered
£8,160 /mo
£97,920 a year
Book a 15-min call →

Hear Novalty on a real call.

Press play on a live example. This is exactly how it answers, handles the request and hands it to your team.

Booking enquiry
Click me to hear a demo
After-hours call
Click me to hear a demo
Group & party booking
Click me to hear a demo

Most AI just answers. Ours goes further.

Never lose another booking.

Calls back the ones who hung up
If a caller drops before booking, we text them within 60 seconds automatically.
Reminds them so they actually show up
Automated reminders 48 hours and 2 hours before. No-shows drop, revenue holds.
Upsells every group, every time
When it detects a large group or birthday, it pitches the party package without being asked.
Fills your waitlist when someone cancels
A cancellation comes in and the next person on the waitlist gets a text before you even know.
Books them on WhatsApp too
Same system, same bookings, across phone and WhatsApp so no enquiry falls through.
Tells them what is available right now
Connects to your availability so callers get real times and book in the call, not days later.

Everything else it handles.

So your team can focus on the floor, not the phone.

24/7 answering
Recording + transcription
Deposit capture
Booking link by SMS
5-star review requests
Lead qualification
180+ languages & accents
Staff alerts for complaints
FAQ handling
Spam caller filtering
Voicemail to text
Google review integration

Built for your venue, not a generic template.

We train it on your venue so it sounds like you hired someone who has worked there for years. Update anything once and every location adjusts instantly.

Answers in your venue's name and voice
Knows your exact pricing, packages, and promotions
Handles your specific questions (dress code, parking, age restrictions)
Updates instantly when anything changes
Works across all your locations from one dashboard
Case study

2,400+ calls a month, fully handled. Across 12 venues, with zero extra staff.

A national entertainment and leisure chain deployed Novalty across all 12 venues. It answers every call, gives pricing and availability, captures the booking, and texts a confirmation on the spot.

2,400+
calls handled every month
30%
answered after hours
190+
bookings captured a month
84%
handled without staff
Read the full case study →

What venue teams say.

The phones used to ring straight through on a busy Friday. Now every call gets answered and the booking is in before we've even cleared a table.
Venue manager, multi-site leisure brand
It pays for itself on the after-hours calls alone. People ring at 11pm and still get booked in.
Operations lead, entertainment group
Setup was quick and we kept our number. The team just stopped chasing the phone.
General manager, family entertainment centre

See it work for your venue.

Book a quick 15-minute call. We'll show you exactly what it would sound like for your venue, and what it would recover for you.

Book a 15-min call